Product Warranties

Baby BeeHinds stands behind the workmanship and quality of all properly cared for products for 6 months from the date of purchase. Our product guarantee covers all snap, velcro, elastic and fabric components of our nappies and covers.

Should you find any fault with your Baby BeeHinds products, please let us know immediately. You will be required to fill out a 'returns form' so that we can better understand the problem you are experiencing, and this form is to be completed and sent back to us with the items of concern. Postage is covered by us on any faulty items. We will repair or replace any FAULTY goods up to 6 months from the date of purchase. This guarantee is valid for the ORIGINAL purchaser only, and proof of purchase will be required, so be sure to hang on to your receipt for any warranty claims.

Please be aware that should any items be sent back to us and they are deemed not to be faulty, you will be responsible for all postage costs associated with the products being delivered to and from our facility. If in doubt, please email us to discuss the problem- we'll be able to give you a better idea about whether the issue is resultant from an actual fault or not.

The Baby BeeHinds product guarantee does NOT cover:

  • leaking (except as related to a manufacturing defect)
  • mis-care (care instructions provided with each purchase are to be followed precisely, or warranty is void)
  • wear and tear (pilling, loss of fluff over time, gradual slackening of elastic over time, delamination, thinning of fabric over time etc.)
  • Elastic deterioration in nappies older than 6 months
  • Any product purchased that specifically says no warranty or exchange on that particular product. Any possible faults will be disclosed int he product page in this circumstance. 

Baby BeeHinds (and any approved retailer) reserves the right to request you to destroy the faulty product in lieu of returning & provide evidence accordingly. Any warranty claims or refunds may not be processed until this occurs. If purchased through an approved Baby BeeHinds stockist, please see their own warranty policies for reference. 

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